Terms - Natural You - Beauty Salon - East Kilbride
Booking and Cancellation Policy
A treatment booking fee of £10 per hour is required this fee is redeemable against treatment price.
We would like to remind our clients that in order to change or cancel your appointment, we ask for up to 24 hours/working days notice. This will give another client the opportunity to fill your space .
Booking and cancellation Policy
Appointments cancelled less than 24 hours prior to the appointment will forfeit any booking fees paid.
Cancellations on the day of appointment ( less than 12 hours) will be charged 25% of the appointment cost
If you fail to show for your appointment you will be charged 50% of your total appointment cost ( 100% during peak periods June-September and December )
Struggling to get an appointment booked in? Please do not hesitate to call the salon, and we will do everything we can to accommodate you, we also having a ‘stand-by list’ that will give you last minute availability that may suit you better, please ask in salon for details.
We have a strict Patch testing policy, if you have not recieved a patch test or it’s has been over 6 months since your last patch test or visit to salon, we will not be able to carry out your treatment. So please check and allow time for patch tests for treatments that require this service, it is for our clients safety that this needs to be performed.