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Privacy Policy

Who we are
We are Natural You Beauty Limited registered in Scotland with company number 361823 and has it’s registered office at:
1 KITTOCH STREET
THE VILLAGE
EAST KILBRIDE
G74 5PS
Natural You Beauty is VAT registered with VAT number 817 3808 18.

In this privacy policy references to ‘we’ or ‘us’ refer to Natural You Beauty. This policy will explain what information we collect about you and how we use it.

The information we collect and how
At Natural You Beauty we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years. For transparency, listed are the business services we provide and how each service uses the information we collect.

Beauty related services:
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. For example, skincare products used, tint colours and lash types used, favourite shellac colours. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.

Appointment confirmations and reminders:
We will contact you if there is a problem with your appointment that needs changed for example, possibly due to staff sickness. We may contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at anytime.

Marketing:
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.

Data processors and data locations:
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise. For a list of software providers and data storage locations please enquiry within salon, by speaking to a manager or alternatively email salon with your request.
• Request a discussion about our Privacy Policy.
• Request information we have stored about you.
• Request we remove all identifying information about you.
• Make a complaint.

Information we may collect about you through the website.
These details are only known to us if you complete the contact form.
Where we store your personal data:
All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.
This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website or to any websites that are linked to our website.
This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.